FREQUENTLY ASKED QUESTIONS




WHAT IS A CUSTOM EARMOLD?

Watch our video on custom earmolds! A custom earmold is a laboratory-made earpiece made from impressions of your ears. In North America, the experienced impression takers usually are audiologists. Most often, these are made of acrylic or soft silicone that can fit the ear and the ear canal tightly. The advantage of the softer earplugs is they change shape slightly as the wearer’s ear canal changes shape when talking or chewing, thereby continuing to seal during those activities. For hearing protection, it is important that earmolds can completely occlude (seal) your ear. If air is able to pass by the earmold by any gap, the hearing protection loses its function. For optimum protection and comfort, quality earmold impressions are crucial.

WILL CUSTOM EARMOLDS WORK WITH THE HEARING AIDS I ALREADY OWN?

Dr. Grace can order appropriate earmolds for your current hearing aids through OtoPro; but the products we custom order for hearing protection usually cannot be used for both purposes. There are a variety of reasons for this, for example, earmolds for hearing aids are typically vented for air flow and have tubing connected to attach to your hearing aid.

I HAVE A HEARING LOSS. CAN THESE DEVICES BE USED AS HEARING AIDS?

These devices are intended to be used as hearing protection and enhancement devices. Depending on which model you choose, they can offer a significant level of amplification. Unlike hearing aids, they are not programmable to an individual's specific hearing loss and it is not recommended that they be used as a substitute for a hearing aid.

DOES OTOPRO ADMINISTER HEARING TESTS?

Not at this time, but OtoPro's principal, Dr. Grace, has spent her career working closely with the region's leading medical professionals. Should additional testing or concerns arise, she will recommend the appropriate partner in the field.

HOW DO I PURCHASE PRODUCTS FROM OTOPRO?

Contact Dr. Grace to schedule a consultation/fitting individually or for a group. Follow this step by step guide.

CAN I PURCHASE A GIFT CERTIFICATE?

As technology evolves, so will the product offering and pricing for OtoPro products. Therefore, gift certificates are available for the dollar amount you'd like but cannot be offered for specific products.

WILL OTOPRO TRAVEL TO PARTICIPATE IN MY EVENT?

Based in Jackson, MS, Dr. Grace schedules various pop-up shops and lunch & learn events throughout the region. Use the contact link above to request she learn more about your upcoming event and how OtoPro might participate. Contact Us


ARE YOU INTERESTED IN BECOMING AN APPROVED PROVIDER?

Complete the Contact Request form and we will be in touch!


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